If you run a salon, then you know that customers value their time a lot. Despite the lengthy conversations done at salons, the customers do not have all the time to be there. They want to be served professionally and in time. There are things that can be done and results in better small business management. Creative business like a salon gives you the freedom to give an edge to a customer for a set of uniqueness in hairstyle. The salon booking software is an excellent tool to improve the operation of your small business. Here are four things that warrant your attention if you are to get the best software.
The first thing that you must see is the online booking capacity. Which is the mode of customer booking that you have today? Do the clients just walk in or they make a phone call. The online booking software for the salon allows your customer to place an appointment from home. As such, they will arrive at the salon in time that you have selected for them. In the meantime, they can do a proper selection of the haircut they find best for them. The user interface of the software allows them to choose the cut they like.
The customer management tool is another impart tool for the salon booking software. This tool is vital as far as the customer relationship is considered. It is right that you know your customer. However, it is important to go a step further beyond knowing them. If you create a long term relationship with them, they feel valued. When a customer has an anniversary, you can send a congrats message. Be mindful of events and do not forget to send happy holiday messages. The frequent customers should even be rewarded by a loyalty system. Sending a discount message to a customer who have not visited for some time can get them back.
You will have to think about the health status of your business. As such, you need a salon booking software that feature the reports and data analysis tools This tool gives you real time data on the financial standings of the business. The tool provides detailed reports on the cost of acquiring specific stock and promotion costs versus the returns from the stock and promotion costs. The reporting tools allow you to see the time that you take to complete a specific hairstyle.
Another important tool is the inventory management module which helps you to keep track of your stock. By receiving notifications when stocks reaches the reorder elves, you will do as necessary. This is a great way of ensuring that are stocked at any time and you do not frustrate your customers by failing to have the items they require.